Tuesday, January 25, 2011

Follow-Up: Samsung Responds to Samsung Fascinate Dialer Issue After DL09 Update

Samsung FascinateAfter this weekend’s initial report where Samsung Fascinate owners discovered the Emergency Call button was not working in the pattern lock screen after the DL09 update, Samsung has issued a statement on the matter.

“It has come to the attention of Samsung Mobile during the recent DL09 OTA (Over-the-Air) update for the Samsung Fascinate that some users utilizing the Pattern Lock are finding that the Emergency Call shortcut is not automatically launching the dialer. However, unlocking the device will allow the user to make calls as they normally would, including emergency calls. We apologize for the inconvenience and are continuing to evaluate the issue, including if the issue is linked to the update. If you have experienced any issues or have any questions, please contact Samsung Customer Care – www.samsung.com/contactus.”

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